Performance management

Fairer performance management through operational context.

Compare performance against the work actually assigned — not only a raw rate that ignores travel, route and workload differences.

Travel Burden Index

Raw productivity can tell the wrong story.

If Picker A walks materially further than Picker B, a simple picks-per-hour table can turn an allocation difference into an apparent performance problem. Waremetry can model the additional route burden and calculate a route-adjusted expectation.

✓Map task/check-in sequence to warehouse locations where the source data supports it.

✓Estimate supported travel distance and route burden.

✓Compare actual output to a context-adjusted expectation.

✓Highlight where low raw performance is explained by workload — and where it is not.

Warehouse performance management heat map and Travel Burden Index

Responsible use

Evidence for managers, not automated discipline.

Waremetry reporting is designed to support fair, evidence-based performance management aligned with ACAS principles. The analytics can identify patterns and provide context, but the employer still needs a fair process, employee input, appropriate support and its own HR procedures.

Read ACAS performance management guidance →

Example

Raw view: Picker A = 82 units/hour against a standard target of 100.

Context: the assigned route carried materially higher walking distance.

Adjusted view: route-adjusted expectation = 80.6, meaning actual performance was above the contextual expectation.

Illustrative example only. A real model is calibrated to the client's layout, process and available WMS data.